Privacy policy

Verbispace – Privacy Policy

Last Updated: June 16, 2026

Verbispace ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our store or make a purchase from us.

For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is Verbispace, located at 22A Dragonville, Durham, DH1 2DX, United Kingdom.

1. Information We Collect

When you visit or shop at Verbispace, we collect certain pieces of information necessary to fulfill your orders and improve your experience.

Information You Provide Directly to Us:

  • Identity & Contact Data: Your name, shipping address, billing address, email address (pomegranatejuice2055@gmail.com), and phone number (07305895689).

  • Payment Information: Payment details processed securely through our payment gateways (such as Shopify Payments or PayPal). Note: We do not store your full credit card details on our servers.

  • Communications: Any information you provide when you contact our customer support team regarding orders, returns, or product inquiries.

Information Collected Automatically:

  • Device & Usage Data: Your IP address, browser type, operating system, time zone, and how you interact with our website (e.g., pages viewed, links clicked, items added to cart).

  • Cookies: We use cookies and similar tracking technologies to keep track of your shopping cart contents and understand site performance.

2. How We Use Your Information

We process your data based on lawful grounds under the UK GDPR, primarily to fulfill our contract with you or to pursue legitimate business interests:

  • Order Fulfillment: To process and ship your orders, arrange free 3-5 day UK standard shipping, handle returns within our 30-day window, and send you order confirmations and tracking updates.

  • Customer Support: To respond to your requests, questions, and resolve any issues with damages or refunds.

  • Fraud Prevention: To screen orders for potential risk or fraud.

  • Legal Compliance: To comply with applicable laws, tax obligations, and regulatory requirements in the United Kingdom.

3. Sharing Your Personal Information

We only share your personal data with essential third-party service providers who help us run our business and deliver your products. These include:

  • E-commerce Platform: We use Shopify to power our online store.

  • Payment Processors: To securely handle payment transactions (e.g., Stripe, PayPal).

  • Delivery & Fulfillment: Delivery couriers and shipping providers to transport products to your UK address.

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Retention

We will maintain your personal information for our records only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements (such as UK tax laws requiring business records to be kept for 6 years).

5. Your Rights Under the UK GDPR

As a UK resident, you have specific rights regarding your personal data:

  • The right to access the personal data we hold about you.

  • The right to correction if any information we hold is inaccurate or incomplete.

  • The right to erasure ("the right to be forgotten") under certain conditions.

  • The right to restrict or object to the processing of your data.

  • The right to data portability to transfer your data to another service.

If you wish to exercise any of these rights, please contact us using the details below.

6. Security

We take the security of your data seriously and use industry-standard encryption protocols (SSL/TLS) to protect information transmitted during checkout. While no method of online transmission is 100% secure, we implement commercial best practices to keep your data safe.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our operational practices or for legal and regulatory reasons. Any updates will be posted directly on this page with an updated "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy, your data rights, or how your information is handled, please reach out to us:

  • Store Name: Verbispace

  • Physical Address: 22A Dragonville, Durham, DH1 2DX, United Kingdom

  • Phone: 07305895689

  • Email: pomegranatejuice2055@gmail.com